My first experience at The San Hair Midrand. Despite the bad reviews about them only giving good hair to influencers and celebrities, I took a chance to experience it for myself.
I was impressed by the receptionist - very friendly and patient. I am happy with my hair and the nice colour I chose with assistance from the receptionist. Good price as well.
However, my cornrows were badly done. After they were done, they looked like I had done them a week ago. They did not look fresh and I didn't raise this with the stylist. I was too disappointed. Worse, after 2 days they came off on their own.
I was also happy with the WhatsApp online assistant - very friendly, willing to help, and quick to respond.
Store owner replied:
Thank you for the lovely feedback. We’re glad you had a great experience with our team and love your look. We look forward to assisting you again.